Management of your IT systems can be a daunting task. There are so many options, and so often the only difference seems to be the price. Our IT Management team is specially trained to help you understand your options and recommend the most cost effective solution that meets your needs. In order to remain flexible we offer our services on an as needed basis, or as part of our managed services plans.

We offer two different levels of managed services plans each designed to meet your specific needs. Both plans include:

  • 24/7/365 Monitoring and Remote Remediation
  • Patch Management of critical security patches for Microsoft operating systems and applications
  • Anti-Virus Definition Monitoring*
  • Anti-Spyware Scanning and Reporting
  • SMART Hard Drive Checks*
  • Event Log Monitoring and Reporting
  • Asset and Inventory Reporting
  • Remote Access via LogMeIn
  • Monthly Executive Report
  • Discounted Hourly Rate
Out enhanced program is designed for offices that are constantly looking for new ways to maximize their ability to use their computer systems. To aid in this effort we include unlimited calls to our Pittsburg based Help Desk. The help desk is available from 5am to 5pm PST to assist with issues and questions regarding Microsoft Windows or Office, the Internet, and a variety of other common issues. Any calls that are outside of the Help Desk’s area of expertise or ability to resolve remotely can be automatically be forwarded to our IT Management team.

If you already have an IT staff, we also enjoy working with them. Due to the variety of environments that our IT Management team sees, they are exposed to a wide array of technologies and situations. This added experience can make them a valuable asset to any IT Department. We are ready to assist in providing:

  • Additional Expertise
    • Troubleshoot Advanced Server and Network Issues
    • Conduct independent audits and make recommendations
    • Advanced Security Audits and Penetration Testing
    • IT Planning and Strategy Consulting
  • Temporary Staffing
  • Network Design
  • Technical Project Management
  • Real World Product Reviews and Recommendations
  • Development and Implementation of Network and Security Standards and Procedures
No matter what level of management your IT systems need, we are ready and willing to help. Our IT Management team will make it work, and make IT work for you.

*Available for supported hardware and software only